1. Help Center
  2. Setup and Installation

What is included with your support plan?

If you wish to renew your support plan, please contact our team. Customers with a purchased support plan take priority when troubleshooting any issues.

  • Guaranteed 4 hours response time
  • By purchasing a Support Plan with us, you will have access to our Ticketing system
  • Live Chat
  • Phone
  • Remote TeamViewer sessions with our support agents
  • Tutorials
  • Knowledge Base,
  • We will answer your questions - whether they are related to your Jellyfish or other elements of your video workflow.
  • For integration and consulting services please contact us.